Brady Hot Water

FAQ’s

[ FAQ’s ]

Have Any Questions?

What is the News South Wales Energy Saving Scheme?

The New South Wales Energy Saving Scheme is a Government initiative aimed at helping businesses and households reduce energy consumption by providing incentives for upgrading to energy-efficient appliances, such as hot water heat pumps.

Am I eligible for a free hot water heat pump under the ESS program?

Eligibility is determined by several factors, including your current hot water system, the type of property you own, and whether you meet specific criteria set by the ESS program. Contact us, and we’ll help you determine your eligibility.

How much can I save by upgrading to an energy-efficient heat pump?

By upgrading to an electric heat pump, you can save up to 70% on your hot water energy bills. The exact savings will depend on your current usage and system efficiency.

What are the environmental benefits of using an electric heat pump?

Electric heat pumps are much more energy-efficient than traditional hot water systems, reducing your carbon footprint significantly. They use renewable energy to heat water, making them an eco-friendly choice for your home or business.

How does the installation process work?

Once you’re approved under the NSW ESS program, our certified technicians will handle everything. We’ll schedule a convenient time for installation, ensure minimal disruption to your day, and complete the job quickly and professionally.

Is the installation really free?

Yes! For eligible customers, the installation of the hot water heat pump is completely free, covered by the ESS program. There are no hidden costs or fees.

How long does the installation take?

The installation process typically takes just a few hours. Our experienced technicians will ensure everything is up and running smoothly before they leave.

What happens to my old hot water system?

As part of our service, we’ll safely remove and dispose of your old hot water system, ensuring it’s recycled or disposed of in an environmentally responsible manner.

What kind of maintenance does an electric heat pump require?

Electric heat pumps are low-maintenance systems, requiring only periodic checks and servicing to ensure they continue running efficiently. We provide ongoing support and maintenance services to keep your system in top shape.

How soon can I start saving on my energy bills after installation?

You’ll start seeing savings on your energy bills immediately after installation. The switch to an energy-efficient heat pump means lower energy consumption from day one, putting money back in your pocket each month.